Coverage
Catchbox troubleshooting
Every Catchbox unit Ask Roadie covers. Pick yours to see the problems techs run into most, then get the likeliest fix first.
Audio
- Catchbox Beltpack Modulewhich transmitters officially fit the Beltpack Module (Shure ULXD1, QLXD1, Sennheiser SK 100 G4 etc.) · Beltpack Module no audio / dead mic, transmitter shows on
- Catchbox ClipClip battery dies mid-event / short runtime · Clip drains battery when left out overnight / want longer standby
- Catchbox HubCatchbox Hub DSP outputs — which output to use / mic vs line level · Catchbox Hub screen locked / settings hidden / can't change menu
- Catchbox Modwhat connector does my beltpack use — which Catchbox adapter cable to order (AKG, MIPRO, Lectrosonics, Audio-Technica, Sony) · is my beltpack transmitter compatible with the Catchbox Mod / which packs work
- Catchbox PlusAudio dropouts / intermittent RF signal from a mic · Audio feedback / howl when the Cube is live
- Catchbox PresenterAll Cube charging-base LEDs blink/pulse simultaneously (charging fault) · Cube on charging base but charging-base status LEDs don't light up
- Catchbox StickAudio dropouts / stuttering on the Stick during a show · Feedback / ringing when the Stick is used in the room
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