Coverage
disguise troubleshooting
Every disguise unit Ask Roadie covers. Pick yours to see the problems techs run into most, then get the likeliest fix first.
Playback & media servers
- disguise DesignerGhost render processes left running after stopping a workload · Spurious audio-device notifications fire on startup for installed ASIO/Dante drivers even with no hardware connected
- EX 2Can an End of Production EX 2 still run the current Designer version? Which Designer release do I put on it? · Cannot reach the EX 2 SMC / management web page. OLED shows MGMT IP: Link Down or stuck on Assigning IP.
- EX 3+A 4K60 HDMI source is rejected or will not sync on the HDMI 2.0 input · Actors do not start, or Starter and Full machines cannot see each other in session
- GX 3GX 3 connector reference for audio, MIDI, USB and networking when prepping a rack · GX 3 does not appear in the d3Net session, or a machine shows red fps in the session list
- Legacy Servers (vx 4 / vx 2 / gx 2c / gx 1 / 4x4pro / 2x4pro / solo / rx)Covered. Ask about any symptom.
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