Coverage
Hollyland troubleshooting
Every Hollyland unit Ask Roadie covers. Pick yours to see the problems techs run into most, then get the likeliest fix first.
Video & projection
- Cosmo C1"No Video" — transmitter shows no incoming signal from the camera · Abnormal display when feeding an Atomos Ninja V over HDMI
- HollyView appCovered. Ask about any symptom.
- Mars 4KApp (HollyView) won't connect or find the Mars 4K · Frame drops / instability when running several receivers or app devices at once
- Mars 400S Pro II"No Video" shown on the transmitter (TX not receiving a source image) · Blackmagic (BMD) switcher screen turns black when fed 1080p60 over SDI from the RX
- Mars M1 EnhancedCannot add more receivers/phones, or unsure of connection limits · Cannot load a 3D-LUT directly from the camera SD card / card reader
- Pyro SeriesCamera's own screen goes black when it starts recording 4K (feed to Pyro TX) · Connect a phone/tablet to the Pyro TX with the HollyView app
- SyscomConnect Syscom 1000T to a Solidcom C1 or other intercom · Control PTZ cameras/switcher through the Syscom 421S link
- VcoreCovered. Ask about any symptom.
Audio
- Solidcom C1Current latest firmware versions (as of Aug 2026 research) · Echo, or too much background/ambient noise on comms
- Solidcom H1Beltpack batteries arrive nearly dead or degrade in storage · Cloud communication (remote beltpacks over internet) will not start or bind in the Hollyvox app
- Solidcom M1Beltpack only runs about 6 hours / dies mid-show · Beltpack will not pair, or lost its number (shows unassigned)
- Solidcom SEAdding a new remote headset to an existing system / new headset won't connect · Battery dies mid-show / short runtime
Intercom
- Solidcom appCovered. Ask about any symptom.
Don't see your unit? Ask anyway. Obscure is fine.
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