Sign in Start free trial

Coverage

Microsoft troubleshooting

Every Microsoft unit Ask Roadie covers. Pick yours to see the problems techs run into most, then get the likeliest fix first.

Presentation software

PowerPoint"Codec unavailable" or a video that will not insert/play even though it is an .mp4 · Deck is corrupt: "PowerPoint found a problem with content" or the file will not open

Concepts & signal flow

Windows"USB device not recognized" / "Unknown USB Device (Device Descriptor Request Failed)" / yellow-triangle Code 43 in Device Manager · Audio dropouts, stutter, or an app "grabs" the sound card and blocks other audio

Don't see your unit? Ask anyway. Obscure is fine.

Start free trial →