QSC troubleshooting

Audio

• CP Series (CP8 / CP12)QSC CP8/CP12 mic sounds distorted or line source is way too hot · QSC CP8/CP12 no sound
• CX-Q Network AmplifiersA CX-Q channel is in Protect Mode (red channel LED) / cutting out under load · CX-Q amp shows Missing / is not discovered in Q-SYS Designer
• GX Series AmplifiersCovered. Ask about any symptom.
• K Series (original) / HPR / TouchMix-8 & 16How do I tell an original QSC K10/K12 from a K10.2/K12.2? · Original QSC K10/K12 front LED, Limit LED or standby behavior
• K.2 Series Powered SpeakersChoosing / recalling a DSP preset (incl. monitor use) · Cuts out / shuts down when it gets hot (thermal)
• KLA Active Line ArrayAudible hum / buzz from KLA box at idle · Flown KLA12 array sounds tonally off / harsh or dull top-to-bottom
• KS SubwoofersCardioid array (KS118 pair or KS212C) has weak front-to-back rejection / bass still loud behind the stage · Choosing the right crossover / muddy or thin blend between sub and tops
• KW SeriesAudible hum or buzz through the speaker · Cooling fan is running or gets loud — is something wrong?
• Legacy Amplifiers (PL / PLX / RMX / CX / DCA)Covered. Ask about any symptom.
• PLD Series AmplifiersCovered. Ask about any symptom.
• Q-SYS CoreAES67 streams drop out / PTP clock mismatch when multiple Cores are on a corporate network · Can't find the Core on the network / don't know its IP address
• Q-SYS Designer"Remote Filesystem Exception" when trying to Load from Core & Connect · A peripheral shows as "Missing" in the running design
• TouchMix Control appCovered. Ask about any symptom.
• TouchMix-30 ProComputer will not see the mixer as a DAW audio interface · Corrupted files or scenes after pulling the USB drive