Coverage
Yamaha troubleshooting
Every Yamaha unit Ask Roadie covers. Pick yours to see the problems techs run into most, then get the likeliest fix first.
Audio
- CL / QL EditorCovered. Ask about any symptom.
- CL / QL StageMixCovered. Ask about any symptom.
- CL1"Low Battery" message on the LCD at startup · Cannot find Dante devices / IP address issues on the network
- CL3A Dante device (esp. third-party or Shure) will not show as a SUPPORTED DEVICE / cannot be HA-controlled · After a firmware update, console and R-series stage boxes disagree / Dante data inconsistency
- CL5What is the current CL5 firmware version and the correct update path? · After firmware update a dialog says the NAME SUB CPU is old
- Console File ConverterCovered. Ask about any symptom.
- CXR / CXS mk3 SeriesCovered. Ask about any symptom.
- DM Editor (DM7)Covered. Ask about any symptom.
- DM StageMix (DM7)Covered. Ask about any symptom.
- DM3Cannot communicate with a PC connected directly to the DM3 · Condenser mic gives no signal
- DM3 EditorCovered. Ask about any symptom.
- DM3 StageMixCovered. Ask about any symptom.
- DM5DM5 firmware V2.01 update fails with 'Dante Update Error' using USB stick · "Update firmware?" prompt never appears / update will not start from USB stick
- DM5 Compact"PY Card Error, Internal Connection" warning on screen with a PY64-MD MADI card fitted · "Startup Failed" message on the DM5 / DM5 Compact, and firmware update will not run correctly
- DM7After changing Time Zone/Date/Time, Dante discovery, mounting, parameter sync or patch edits stop working. · Dante audio is unstable / dropouts when the console control PC is on the same switch as Dante.
- DM1000 / DM2000 / 01V96 / 02R96 (legacy digital)Covered. Ask about any symptom.
- DXR mk3 Series Powered SpeakersCovered. Ask about any symptom.
- DXS Series SubwoofersDistorted or farty low end at higher volumes · How to set the crossover (X-OVER) between DXS and the tops
- DZR Series Powered SpeakersDisplay shows AMP TEMP TOO HIGH (msg 22/23/25) or HF/OVER TEMP PROTECT (35); output limited or muted · Display shows DUPLICATE IP ADDRESS (msg 15/17), often on Dante -D models
- Legacy I/O (SB168-ES / Rio3224-D / Rio1608-D / AD8HR)Covered. Ask about any symptom.
- LS9Covered. Ask about any symptom.
- M7CLCovered. Ask about any symptom.
- MGX SeriesCovered. Ask about any symptom.
- MonitorMixCovered. Ask about any symptom.
- PM1D / PM4000 / PM5000 (legacy)Covered. Ask about any symptom.
- PM5DCovered. Ask about any symptom.
- QL1Cannot find the Dante settings on the console · Console froze / became inoperable, "kernel sysdwn" message on screen
- QL5"Network Audio Module Failed. Please Restart the Console." error appears · Dante devices (R-series racks) lost audio or wrong channel count after a config change
- R RemoteCovered. Ask about any symptom.
- RioHow do I update the Rio firmware and what is the latest version? · Console does not detect Rio as SUPPORTED DEVICE (CL/QL) or duplicate UNIT ID conflicts; latency mismatch
- Rivage PM EditorCovered. Ask about any symptom.
- Rivage PM Series"Console Network ring connection open! Check cable connection." dialog appears after changing the sampling rate on the WORD CLOCK screen · "Dante communication error"; HA gain and patch of Dante I/O devices cannot be controlled when an HY144-D / HY144-D-SRC card is fitted
- RUio16FLX-DCovered. Ask about any symptom.
- RUio0804-DCovered. Ask about any symptom.
- RUio1608SB-DCovered. Ask about any symptom.
- TF EditorCovered. Ask about any symptom.
- TF SeriesAdding a Tio1608-D over Dante with NY64-D — inputs not appearing / patch wrong · After enrolling Dante devices in Dante Domain Manager (DDM), word clock / latency settings are greyed out and cannot be changed
- TF StageMixCovered. Ask about any symptom.
- Tio1608-DCannot change device settings (sample rate, clock, etc.) in Dante Controller — fields greyed out · Choosing redundant vs daisy-chain on the two Dante etherCON ports
Don't see your unit? Ask anyway. Obscure is fine.
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