Coverage
Astera troubleshooting
Every Astera unit Ask Roadie covers. Pick yours to see the problems techs run into most, then get the likeliest fix first.
Lighting
- AsteraBox / ART7 / AsteraApp ControlAsteraBox battery dies fast in CRMX mode · can control the lights but they're not in the fixture list
- AX / PAR Fixtures (AX3 Lightdrop / AX5 TriplePAR / AX9 PowerPAR / PixelBrick / NYX)AX3 random colour flicker · AX9 brightness flashes after long runtime
- Titan / Helios / Hyperion TubesCovered. Ask about any symptom.
Don't see your unit? Ask anyway. Obscure is fine.
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