Coverage
DSAN troubleshooting
Every DSAN unit Ask Roadie covers. Pick yours to see the problems techs run into most, then get the likeliest fix first.
Presentation software
- Audience Signal Light ASL4-ND3ASL4-ND3 no power / dim / flickering on long cable run · ASL4-ND3BT won't pair with Limitimer wirelessly
- Bluetooth Signal Light Receiver TR-2000BTTR-2000BT LED keeps blinking / won't pair · turning a wired Limitimer into a wireless one / Bluetooth Wireless Kit setup
- Conference Signal Light ASL2-ND3digits go blank when the timer is turned off / want time of day · display stops at 0:00, doesn't show overtime
- Deliberator Voting Systemcouncil member can't vote / keypad vote buttons dead / name missing on vote screen · Deliberator audience display / projector shows the operator screen
- Ednalight Laser PointerDSAN Ednalight laser pointer specs / what batteries · green laser pointer weak or flickers in a cold room
- Limitimer PRO-2000BT Wireless Speaker TimerCovered. Ask about any symptom.
- Limitimer PRO-2000RF Wireless Speaker Timer (discontinued)Covered. Ask about any symptom.
- Limitimer PRO-2000RM RackmountCovered. Ask about any symptom.
- Limitimer PRO-2000T Speaker TimerCovered. Ask about any symptom.
- PC Extender PC-USB4Covered. Ask about any symptom.
- PerfectCue Belt-Pack Integration PC-433BP-SYSCovered. Ask about any symptom.
- PerfectCue MicroCovered. Ask about any symptom.
- PerfectCue MiniCovered. Ask about any symptom.
- PerfectCue Monitor Cue LightCovered. Ask about any symptom.
- PerfectCue SystemOlder receiver with two 4-switch DIP banks won't pair with a newer remote that has one 8-switch bank · PerfectCue DIP switches look matched but transmitter and receiver still won't pair — check switch count (old 4-switch vs new 8-switch units)
- PerfectCue Transmitters (1-4 button, hard-wired)Covered. Ask about any symptom.
- Podium Signal Light Flush Mount PSL-20VFCovered. Ask about any symptom.
- Podium Signal Light PSL-20VCovered. Ask about any symptom.
- Signal Light Extender (6-port / 18-port)Covered. Ask about any symptom.
- TimePrompt Speaker TimerCovered. Ask about any symptom.
- Video Clock VC-2000Covered. Ask about any symptom.
Audio
- Laptop Sound Port LSP-1Covered. Ask about any symptom.
- Laptop Sound Port LSP-2 (Stereo)Covered. Ask about any symptom.
- Laptop Sound Port Multi-Input Direct BoxCovered. Ask about any symptom.
Networking
- Network Extender IP-2000XCovered. Ask about any symptom.
Show control
- Touch Panel Interface (Limitimer / PerfectCue)Covered. Ask about any symptom.
Don't see your unit? Ask anyway. Obscure is fine.
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