Lighting · software
MA Lighting dot2 onPC troubleshooting
The MA Lighting dot2 onPC problems live-event techs bring to Ask Roadie most (also called dot2 on PC, dot2 software, dot2onPC, MA dot2 onPC). Pick your symptom, or describe your own in plain words, and get the likeliest fix first, with the manual page when there is one.
Common dot2 onPC errors & problems
What techs run into most, and what's usually behind it. The step-by-step fix for your exact software is in Ask Roadie.
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Art-Net universe values shown in red in dot2 network protocols
Likely cause: dot2 rejects duplicate network universe mapping.
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device shows red version number in network setup / won't join session
Likely cause: Session membership requires an identical software streaming version.
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dot2 fader wing or button wing not working with onPC
Likely cause: Wings are bound to a specific station in the Wings view.
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dot2 Node4 outputs wrong universe / nothing from a port
Likely cause: Nodes only listen to session DMX and map it to ports as configured in Network Setup.
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dot2 onPC can't see console, node or wing on the network
Likely cause: MA devices self-assign IPv6 addresses; discovery fails if the PC adapter has no IPv6 or the switch drops multicast.
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no Art-Net or sACN output from dot2 onPC
Likely cause: The dot2 help states protocols are only active inside a session and are sent by the session Master; standalone onPC sends nothing on the wire.
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only first universe works on dot2 onPC, universe 2 dead
Likely cause: Parameter/universe unlocking on dot2 onPC is tied to MA hardware present in the session, per the dot2 help.
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session collision window pops up when connecting onPC to console
Likely cause: Only one master per session ID is allowed; the window resolves which show file wins.
Not on the list? Describe it your way, or paste the error code off the display. Ask Roadie works the problem with you until it's fixed or you have a clear next move.
How Ask Roadie helps with the dot2 onPC
- 1. Pick the MA Lighting dot2 onPC. It's already in the list.
- 2. Describe what you're seeing. In your own words, or the error code off the screen.
- 3. Get the likeliest fix first. Steps in order, the manual page when there is one, and a note when other techs have confirmed it.
- 4. Still broken? Tap 👎 and it keeps going from where you left off.