Shure troubleshooting

Audio

• AD4QWhat is the current AD4Q / Axient Digital firmware version and how do I stay current? · Which batteries and chargers do the AD1/AD2 transmitters use?
• Axient analog / UHF-RHow to update firmware on UHF-R or Axient (AXT) hardware · Intermittent audio dropouts on a UHF-R (UR4S/UR4D) channel
• Axient Digital AD4DAudio dropouts / RF instability on a channel in a congested RF environment · Networked control lost / receiver not appearing in Wireless Workbench or ShurePlus Channels
• Axient Digital PSMadtq only has some channels active / need more channels · adxr pack dropping out near drums / cymbals
• Battery Chargers (SBC / SBRC)Covered. Ask about any symptom.
• BLX WirelessFrequent RF dropouts during a show · Initial setup / how to tune a BLX system from scratch
• Conferencing Processing & Networked Audio (P300 / ANI4IN / DCA901 / MXN-5)Covered. Ask about any symptom.
• DIS / DCS Discussion SystemsCovered. Ask about any symptom.
• GLX-D+Audio dropouts or cutouts, especially near Wi-Fi routers, laptops or other 2.4 GHz gear · Interference on a single system or in a crowded multi-channel room; unsure which group to use
• Microflex Complete Wireless (MXCW)Covered. Ask about any symptom.
• Microflex Wireless (MXW)A device will not come back online / behaves oddly after a partial firmware update · APT will not power up
• MXA920 Ceiling ArrayAES67 stream from the MXA920 will not connect to the receiver · Coverage / beams: what does one MXA920 actually cover?
• PSM300Constant popping / static / crackle in the ears · Distorted / clipping monitor audio at normal volume
• PSM600Covered. Ask about any symptom.
• PSM700Covered. Ask about any symptom.
• PSM900"Battery Hot" warning on the transmitter / rack unit shuts down · Cap a performer's maximum in-ear volume (hearing protection)
• PSM1000Bodypack battery: rechargeable vs AA, runtime, which pack · Combining multiple PSM1000 transmitters onto one antenna
• QLX-DTx and Rx will not sync / Err.001 after mixing old and new gear (V1 vs V2 firmware) · Multiple channels drop only when on antenna distribution / remote antennas
• SCM Mixers & Microflex WiredCovered. Ask about any symptom.
• Shure DesignerCovered. Ask about any symptom.
• Shure Update UtilityCovered. Ask about any symptom.
• ShurePlus ChannelsCovered. Ask about any symptom.
• SLX Wireless (analog)Covered. Ask about any symptom.
• SLX-DAudio dropouts / RF signal loss during use · Battery meter inaccurate or runtime shorter than expected on AA-powered transmitter
• SM/Beta/KSM Wired MicrophonesA KSM condenser (or Beta 87A/Beta 87C condenser) produces no sound · AM radio, cell/GSM, or other RF bleeding into the mic line
• UHF Series (U Series)Covered. Ask about any symptom.
• ULXWhat batteries does ULX use and how long do they last? · Constant hash, buzz, or noise even with a strong RF signal
• ULX-D Digital"Antenna Fault" message · "Encryption Mismatch" message on the display
• Wavetool 4Covered. Ask about any symptom.
• Wireless WorkbenchHow do I block frequencies WWB should never use (TV stations, known interference)? · How do I coordinate third-party (non-Shure) wireless in WWB?