Coverage
Audinate troubleshooting
Every Audinate unit Ask Roadie covers. Pick yours to see the problems techs run into most, then get the likeliest fix first.
Audio
- Dante AVIO AdaptersCovered. Ask about any symptom.
- Dante ControllerA Dante device does not appear in Dante Controller (but is powered/pingable) · Clock Status shows "Not Locked" or a device keeps muting itself
- Dante Domain ManagerCovered. Ask about any symptom.
- Dante Preset CreatorAES67 or SMPTE ST 2110-30 settings did not carry across with the preset · Apply Preset dialog will not let the preset apply - a role or device shows a dark grey / black LED
- Dante Virtual SoundcardAudio glitches or clocking upset after a large system time / NTP change · Cannot change sample rate in Dante Controller when DVS is enrolled in Director
Show control
- IrisCovered. Ask about any symptom.
Don't see your unit? Ask anyway. Obscure is fine.
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