Video & projection · software
Blackmagic RAW Player troubleshooting
The Blackmagic RAW Player problems live-event techs bring to Ask Roadie most (also called Blackmagic RAW 6.0, BRAW Player, BRAW Viewer). Pick your symptom, or describe your own in plain words, and get the likeliest fix first, with the manual page when there is one.
Common Blackmagic RAW Player errors & problems
What techs run into most, and what's usually behind it. The step-by-step fix for your exact software is in Ask Roadie.
- Step-by-step fixGet the fix →
BRAW clip looks different in Player than in camera / LUT not showing
Likely cause: The SDK always prefers sidecar values over embedded metadata.
- Step-by-step fixGet the fix →
BRAW Player on Windows ARM laptop slow or won't run
Likely cause: Native ARM builds avoid emulation and work with ARM-native hosts.
- Step-by-step fixGet the fix →
BRAW Player playback stuttering / dropping frames
Likely cause: Decode speed scales with GPU/CPU acceleration, and the Speed Test shows whether the hardware or the disk is the bottleneck.
- Step-by-step fixGet the fix →
BRAW Player won't open new camera clips / unsupported clip from URSA Cine, PYXIS or Video Assist
Likely cause: Decoding support for each camera and color science lives in the Blackmagic RAW runtime.
- Step-by-step fixGet the fix →
where do I get Blackmagic RAW Player / BRAW Player not installed
Likely cause: The Player is bundled with the Blackmagic RAW runtime it uses to decode clips.
Not on the list? Describe it your way, or paste the error code off the display. Ask Roadie works the problem with you until it's fixed or you have a clear next move.
How Ask Roadie helps with the Blackmagic RAW Player
- 1. Pick the Blackmagic RAW Player. It's already in the list.
- 2. Describe what you're seeing. In your own words, or the error code off the screen.
- 3. Get the likeliest fix first. Steps in order, the manual page when there is one, and a note when other techs have confirmed it.
- 4. Still broken? Tap 👎 and it keeps going from where you left off.
Free trial
Get your Blackmagic RAW Player back up before doors.
Try it free. No card required.
Start free trial →