Playback & media servers · software
Dataton WATCHOUT troubleshooting
The Dataton WATCHOUT problems live-event techs bring to Ask Roadie most (also called Watchout 7, WO). Pick your symptom, or describe your own in plain words, and get the likeliest fix first, with the manual page when there is one.
Common WATCHOUT errors & problems
What techs run into most, and what's usually behind it. The step-by-step fix for your exact software is in Ask Roadie.
- Step-by-step fixGet the fix →
Can my WATCHPAX media server run WATCHOUT 7?
Likely cause: v7s renderer needs GPU/driver support not present on the oldest WATCHPAX hardware.
- Step-by-step fixGet the fix →
Multiple display servers play out of sync with each other
Likely cause: WATCHOUT keeps nodes in step over the network; jitter, WiFi, or GPUs free-running at slightly different refresh phases lets displays drift apart.
- Step-by-step fixGet the fix →
Network error - Display/Runner: Connection lost, No response, or Disappeared
Likely cause: WATCHOUT keeps a continuous link between production and display nodes; firewalls, WiFi failover, cheap switches, or NIC power-saving drop or delay packets and surface as connection-lost errors.
- Step-by-step fixGet the fix →
What are the system and network requirements for a WATCHOUT 7 machine?
Likely cause: AVX support and a wired GbE backbone are the two hard gates; missing either causes launch failures or sync drift.
Not on the list? Describe it your way, or paste the error code off the display. Ask Roadie works the problem with you until it's fixed or you have a clear next move.
How Ask Roadie helps with the WATCHOUT
- 1. Pick the Dataton WATCHOUT. It's already in the list.
- 2. Describe what you're seeing. In your own words, or the error code off the screen.
- 3. Get the likeliest fix first. Steps in order, the manual page when there is one, and a note when other techs have confirmed it.
- 4. Still broken? Tap 👎 and it keeps going from where you left off.