Lighting · software
Pangolin QuickShow troubleshooting
The Pangolin QuickShow problems live-event techs bring to Ask Roadie most (also called Lasershow Designer QuickShow, QS laser software, Quick Show, QuickShow 5.5). Pick your symptom, or describe your own in plain words, and get the likeliest fix first, with the manual page when there is one.
Common QuickShow errors & problems
What techs run into most, and what's usually behind it. The step-by-step fix for your exact software is in Ask Roadie.
- Step-by-step fixGet the fix →
FB3 not detected after Windows 11 update, laser stopped outputting
Likely cause: The new installer ships a re-signed FB3 driver that passes the new Windows signature checks.
- Step-by-step fixGet the fix →
FB3 or FB4 shows a red X in QuickShow registration
Likely cause: Registration checks the hardware serial against Pangolin's genuine/stolen database.
- Step-by-step fixGet the fix →
FB4XE or FB4SE not recognised by QuickShow
Likely cause: Controller support is added per build.
- Step-by-step fixGet the fix →
License not found when registering QuickShow
Likely cause: Licenses moved from local files to a server-side database in 5.0.
- Step-by-step fixGet the fix →
QuickShow registration fails, show PC has no internet
Likely cause: Once a hardware/PC pair is registered it never needs to check in again for that combination.
- Step-by-step fixGet the fix →
QuickShow says output and saving disabled, hardware not found, acting like demo
Likely cause: Output is gated on detected, registered control hardware since QuickShow 5.0; the demo build has output removed entirely.
Not on the list? Describe it your way, or paste the error code off the display. Ask Roadie works the problem with you until it's fixed or you have a clear next move.
How Ask Roadie helps with the QuickShow
- 1. Pick the Pangolin QuickShow. It's already in the list.
- 2. Describe what you're seeing. In your own words, or the error code off the screen.
- 3. Get the likeliest fix first. Steps in order, the manual page when there is one, and a note when other techs have confirmed it.
- 4. Still broken? Tap 👎 and it keeps going from where you left off.