Video & projection
Vizrt 3Play (replay systems) troubleshooting
The Vizrt 3Play (replay systems) problems live-event techs bring to Ask Roadie most (also called 3P1, 3P2, 3Play, 3Play 425). Pick your symptom, or describe your own in plain words, and get the likeliest fix first, with the manual page when there is one.
Common 3Play (replay systems) errors & problems
What techs run into most, and what's usually behind it. The step-by-step fix for your exact unit is in Ask Roadie.
- Step-by-step fixGet the fix →
3Play control surface not detected
Likely cause: Long passive USB runs and missing drivers are the usual causes.
- Step-by-step fixGet the fix →
3Play stuck in registration loop / watermark on output
Likely cause: Registration is tied to the system install; restore wipes it.
- Step-by-step fixGet the fix →
3Play unstable / dropped frames / need factory restore
Likely cause: Restore reinstalls the OS image.
- Step-by-step fixGet the fix →
3Play update failed / won't install
Likely cause: Missing parts of a multi-part package is the most common failed-update cause.
- Step-by-step fixGet the fix →
3Play won't go to Delayed mode / no replay
Likely cause: Delayed playback reads from the recording buffer.
- Step-by-step fixGet the fix →
external timecode LTC into 3Play
Likely cause: LTC is decoded from an audio input.
- Step-by-step fixGet the fix →
playlist audio 20dB lower than clip list on 3Play
Likely cause: Software defect, not routing.
Not on the list? Describe it your way, or paste the error code off the display. Ask Roadie works the problem with you until it's fixed or you have a clear next move.
How Ask Roadie helps with the 3Play (replay systems)
- 1. Pick the Vizrt 3Play (replay systems). It's already in the list.
- 2. Describe what you're seeing. In your own words, or the error code off the screen.
- 3. Get the likeliest fix first. Steps in order, the manual page when there is one, and a note when other techs have confirmed it.
- 4. Still broken? Tap 👎 and it keeps going from where you left off.
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