Video & projection
Vizrt 3Play Vivid troubleshooting
The Vizrt 3Play Vivid problems live-event techs bring to Ask Roadie most (also called Vivid, Viz 3Play Vivid). Pick your symptom, or describe your own in plain words, and get the likeliest fix first, with the manual page when there is one.
Common 3Play Vivid errors & problems
What techs run into most, and what's usually behind it. The step-by-step fix for your exact unit is in Ask Roadie.
- Step-by-step fixGet the fix →
3Play Vivid 1080i outputs 720p / no embedded audio
Likely cause: Software defect in interlaced session output path.
- Step-by-step fixGet the fix →
Vivid control panel / third-party control
Likely cause: Shared 3Play control architecture.
- Step-by-step fixGet the fix →
Vivid genlock / reference
Likely cause: A mismatched or missing reference causes frame drop/insert.
- Step-by-step fixGet the fix →
Vivid NDI inputs stutter / network setup
Likely cause: NDI 4K streams exceed 1 GbE capacity quickly.
- Step-by-step fixGet the fix →
Vivid only shows 6 SDI inputs / not enough SDI outs
Likely cause: SDI BNCs are shared bidirectional ports; 12G halves the usable count.
Not on the list? Describe it your way, or paste the error code off the display. Ask Roadie works the problem with you until it's fixed or you have a clear next move.
How Ask Roadie helps with the 3Play Vivid
- 1. Pick the Vizrt 3Play Vivid. It's already in the list.
- 2. Describe what you're seeing. In your own words, or the error code off the screen.
- 3. Get the likeliest fix first. Steps in order, the manual page when there is one, and a note when other techs have confirmed it.
- 4. Still broken? Tap 👎 and it keeps going from where you left off.
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