Video & projection · software
Christie Mystique troubleshooting
The Christie Mystique problems live-event techs bring to Ask Roadie most (also called Christie Mystique 2.13, Mystique, Mystique Essentials, Mystique Lite). Pick your symptom, or describe your own in plain words, and get the likeliest fix first, with the manual page when there is one.
Common Christie Mystique errors & problems
What techs run into most, and what's usually behind it. The step-by-step fix for your exact software is in Ask Roadie.
- Step-by-step fixGet the fix →
Mystique alignment poor / blurry or doubled image after auto-align
Likely cause: Camera-based alignment depends on clear pattern detection over full coverage.
- Step-by-step fixGet the fix →
Mystique cameras/projectors stopped talking after installing AutoCal or Conductor
Likely cause: Shared Christie components/drivers get removed or replaced.
- Step-by-step fixGet the fix →
Mystique can't find cameras or projectors
Likely cause: Discovery is broadcast-based and needs a flat L2 network plus Bonjour.
Not on the list? Describe it your way, or paste the error code off the display. Ask Roadie works the problem with you until it's fixed or you have a clear next move.
How Ask Roadie helps with the Christie Mystique
- 1. Pick the Christie Mystique. It's already in the list.
- 2. Describe what you're seeing. In your own words, or the error code off the screen.
- 3. Get the likeliest fix first. Steps in order, the manual page when there is one, and a note when other techs have confirmed it.
- 4. Still broken? Tap 👎 and it keeps going from where you left off.
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