Coverage
ROBE troubleshooting
Every ROBE unit Ask Roadie covers. Pick yours to see the problems techs run into most, then get the likeliest fix first.
Lighting
- BMFL Seriesburn damage inside the head / sun or another fixture shone into the front lens · lamp hours remaining reads wrong on the display
- ColorSpot / ColorWash / ColorBeam (legacy discharge)Covered. Ask about any symptom.
- DL4 / DL7 Series (theatre LED)Covered. Ask about any symptom.
- ESPRITEAir Filters Cleaning icon / "Clean Air Filters" message · EEprom Error on display
- GigaPointeCovered. Ask about any symptom.
- iBoltBase Fan Error / P/T Fan Error / Color Fan Error / Slave Fan Error 1 · Blackout - Power Supply / Blackout - Processor comm / Blackout - Monitoring processor
- iForte / ForteA moving effect (iris, zoom, prism, frost, focus, framing shutter) throws "Error 4 / mechanical obstruction detected" · After removing and refitting a cover for gobo/engine service, the fixture reports a self-test / cover error
- LEDBeam 150Display shows "Pan Err" after reset / head will not home on pan · Display shows "Short Err"
- LEDBeam 350Display shows "Clea Air F" (clean air filter reminder) · Display shows "Pan Err" or "Tilt Err" after power-up/reset; head not in default position
- LEDWash SeriesCovered. Ask about any symptom.
- MegaPointe"Clean Air Filters" reminder on screen · "Lamp Error" on display / lamp will not strike
- Painte"Clean Air Filters" / Air Filters Cleaning icon · "Overheated" message on display, light output cuts to black
- Robin MMX / Viva / CycFX / LEDBeam 100 (legacy)Covered. Ask about any symptom.
- Robin PointeLamp won't re-strike immediately after being switched off (hot restrike) · How do I update firmware / strike the lamp?
- RoboSpot Follow SystemBaseStation specs, controls and connectors reference · Confirm the console signal is actually reaching the BaseStation
- SpiiderChoosing the right DMX personality / patch count for the Spiider · Clean Air Filters warning icon on display
- Spikie+Colours look wrong / white channels do nothing · Display shows "Temper. Sensor Error" / temperature sensor message
- T1 Profile"Clean Air Filters" message / fixture running hot / fans loud · "EEprom Error" on display
- T2 ProfileBeam drifts / head shifts position on a moving or vibrating truss · Camera flicker on HD/UHD shoots, or dimming looks stepped at low levels
- T3 PC / T3 FresnelCovered. Ask about any symptom.
- T10 ProfileCovered. Ask about any symptom.
- TarrantulaClean Air Filters message / Air Filters Cleaning icon · EEprom Error displayed
- Tetra2Display shows "Base Fan 1 - Blackout" or "Base Fan 2 - Blackout" · Display shows "EEprom Error"
Don't see your unit? Ask anyway. Obscure is fine.
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