Video & projection
Christie Spyder X80 troubleshooting
The Christie Spyder X80 problems live-event techs bring to Ask Roadie most (also called Spyder, Spyder X20, X80). Pick your symptom, or describe your own in plain words, and get the likeliest fix first, with the manual page when there is one.
Common Spyder X80 errors & problems
What techs run into most, and what's usually behind it. The step-by-step fix for your exact unit is in Ask Roadie.
- Step-by-step fixGet the fix →
HDCP-protected source shows black/blank on displays or capture
Likely cause: HDCP is enforced end-to-end; any non-compliant sink in the chain causes the protected image to blank on all or part of the output.
- Step-by-step fixGet the fix →
HDMI display locks to wrong format or intermittently fails to lock when switching output formats
Likely cause: Some sinks need extra reset time during a format change to relock cleanly; the firmware change lengthens that reset window.
- Step-by-step fixGet the fix →
No signal / black source on an input (HDMI/DP/SDI) even though a cable is connected
Likely cause: The X80 input modules are 3-in-1 (DP/HDMI/SDI) with one selectable per input, so a live cable on the wrong connector shows nothing.
- Step-by-step fixGet the fix →
SDI outputs come up wrong / not initializing after boot or after a config restore
Likely cause: These were FPGA/software init bugs addressed in the 5.4.0 and 5.4.1 releases; running current firmware resolves them.
- Step-by-step fixGet the fix →
System will not initialize / boots into a fault
Likely cause: A non-functional front panel display previously blocked init (fixed in firmware); power module seating affects the redundant supply.
Not on the list? Describe it your way, or paste the error code off the display. Ask Roadie works the problem with you until it's fixed or you have a clear next move.
How Ask Roadie helps with the Spyder X80
- 1. Pick the Christie Spyder X80. It's already in the list.
- 2. Describe what you're seeing. In your own words, or the error code off the screen.
- 3. Get the likeliest fix first. Steps in order, the manual page when there is one, and a note when other techs have confirmed it.
- 4. Still broken? Tap 👎 and it keeps going from where you left off.