Coverage
InfiLED troubleshooting
Every InfiLED unit Ask Roadie covers. Pick yours to see the problems techs run into most, then get the likeliest fix first.
Video & projection
- AR SeriesColor/brightness mismatch between cabinets or after a module swap · Core specs / what is the AR Series and its key numbers
- Black Widow AMT SeriesPanel firmware update failed or panels stuck mid-update on a Brompton system · Scan-mux lines, banding or bad exposure when shooting Black Widow AMT on camera
- DB2.3 SpecsWhat firmware runs the DB2.3, and what's the current version? · Tessera Remote fails to import a project file (3.5.x)
- ER SeriesA whole cabinet is dark but neighbors are fine · Dark block / dead section of a cabinet appears after transport or load-in
- GeminiLED SeriesCovered. Ask about any symptom.
- Pixel Series (Fine Pitch)A single module is dark inside an otherwise-working cabinet · Cabinet has power but receiving card shows no data (data LED off) / NovaLCT cannot find cards
- Stacking SystemCan I mix DB and DBmk2 cabinets on the same stacking hardware? · Do I need to tie the ground stack off to the floor/ground?
Don't see your unit? Ask anyway. Obscure is fine.
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