Video & projection
Panasonic AW-RP150G troubleshooting
The Panasonic AW-RP150G problems live-event techs bring to Ask Roadie most. Pick your symptom, or describe your own in plain words, and get the likeliest fix first, with the manual page when there is one.
Common AW-RP150G errors & problems
What techs run into most, and what's usually behind it. The step-by-step fix for your exact unit is in Ask Roadie.
- Step-by-step fixGet the fix →
A newer camera (e.g. AK-UBX100) or the PC setup tool is not recognized by the controller
Likely cause: New-camera compatibility ships in controller firmware, and the PC Setup Software must be the build matched to the controller version or it will not communicate correctly.
- Step-by-step fixGet the fix →
GAIN value shows incorrectly on the STATUS screen when connected to an AK-UBX100
Likely cause: Panasonic's v2.60 release note lists this exact fix, so the correction is in firmware rather than a setting.
- Step-by-step fixGet the fix →
How do I update the AW-RP150 firmware, and what changed in recent versions?
Likely cause: SD-card system update is the manufacturer procedure; matching the PC Setup Software version to the controller firmware prevents incompatibility, and staying current (2.60) picks up the saved-data-stability and AK-UBX100 GAIN fixes.
- Step-by-step fixGet the fix →
Switching camera groups is slow / long delay while it retrieves camera settings
Likely cause: The CONNECT MODE SIMPLE option was added in v2.58 specifically to reduce the per-switch settings-retrieval time, per the release note.
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Ran AUTO IP SET but the controller does not recognize the camera
Likely cause: Panasonic PTZ cameras require a registered user credential before an external controller may connect over IP.
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How does the RP150 integrate with switchers, sliders, and Bitfocus Companion?
Likely cause: Signal-flow map lets techs wire tally, control, and third-party automation correctly on a show.
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Iris jumps or overexposes when recalling presets
Likely cause: Iris limit caps the recalled iris so presets do not blow out; presets faithfully store the iris/focus state at save time.
- Step-by-step fixGet the fix →
Full specs / physical and I/O reference for the AW-RP150
Likely cause: Baseline spec sheet so techs can confirm cabling limits and capacity in the field.
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PTZ moves but iris, focus, presets, or camera menu do not respond
Likely cause: PTZ can pass on a partial link, but iris/focus/preset/menu commands need a fully matched control ID and registration.
- Step-by-step fixGet the fix →
How do I power the AW-RP150? What are the power options?
Likely cause: RP150 needs PoE+ power class; standard 802.3af PoE cannot supply enough and the panel stays dark.
Not on the list? Describe it your way, or paste the error code off the display. Ask Roadie works the problem with you until it's fixed or you have a clear next move.
How Ask Roadie helps with the AW-RP150G
- 1. Pick the Panasonic AW-RP150G. It's already in the list.
- 2. Describe what you're seeing. In your own words, or the error code off the screen.
- 3. Get the likeliest fix first. Steps in order, the manual page when there is one, and a note when other techs have confirmed it.
- 4. Still broken? Tap 👎 and it keeps going from where you left off.