Video & projection · software
Sony Catalyst Browse troubleshooting
The Sony Catalyst Browse problems live-event techs bring to Ask Roadie most (also called Catalyst Browse 2026.1.1, CatalystBrowse, Sony Catalyst, Sony Catalyst Prepare). Pick your symptom, or describe your own in plain words, and get the likeliest fix first, with the manual page when there is one.
Common Catalyst Browse errors & problems
What techs run into most, and what's usually behind it. The step-by-step fix for your exact software is in Ask Roadie.
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Catalyst Browse hangs on startup / registration screen
Likely cause: Catalyst depends on GPU compute at launch; the last-viewed folder is stored in preferences.
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Catalyst Browse invalid license error after moving to a new computer
Likely cause: Sony notes the error often follows migrating a system; resetting preferences forces a fresh license lookup.
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Catalyst choppy 4K playback / preview glitches
Likely cause: Sony readme known issues and system requirements.
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Catalyst crashes or green line on XAVC HS preview
Likely cause: Known issue in Sony readme with this workaround.
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Catalyst says media offline missing or unsupported (Mac)
Likely cause: Sony readme known issue and compatibility notice.
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Catalyst stabilization not available / won't work
Likely cause: Stabilization uses the camera's gyro metadata and GPU compute; lens swaps break the metadata continuity.
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Catalyst transcode to XAVC fails on Windows
Likely cause: Sony readme known issues.
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where do I download Catalyst Browse - is it discontinued
Likely cause: Sony support notice CCCT02001 and update history CCCT01000.
Not on the list? Describe it your way, or paste the error code off the display. Ask Roadie works the problem with you until it's fixed or you have a clear next move.
How Ask Roadie helps with the Catalyst Browse
- 1. Pick the Sony Catalyst Browse. It's already in the list.
- 2. Describe what you're seeing. In your own words, or the error code off the screen.
- 3. Get the likeliest fix first. Steps in order, the manual page when there is one, and a note when other techs have confirmed it.
- 4. Still broken? Tap 👎 and it keeps going from where you left off.
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