Video & projection
Sony FX6 troubleshooting
The Sony FX6 problems live-event techs bring to Ask Roadie most (also called ILME-FX6). Pick your symptom, or describe your own in plain words, and get the likeliest fix first, with the manual page when there is one.
Common FX6 errors & problems
What techs run into most, and what's usually behind it. The step-by-step fix for your exact unit is in Ask Roadie.
- Step-by-step fixGet the fix →
'Battery Error - please change battery' or battery not recognized
Likely cause: The FX6 authenticates and reads state-of-charge over the InfoLithium data line; missing/invalid data reads as a battery fault.
- Step-by-step fixGet the fix →
Autofocus hunting, face/eye detect unreliable
Likely cause: Newer firmware carries improved AF algorithms; transition/shift settings and detection modes tune responsiveness to the scene.
- Step-by-step fixGet the fix →
Camera or card overheats / 'Temperature High' or hot-card warning on long 4K / S&Q records
Likely cause: FX6 generates large data streams at high resolution/frame rate; fan and card thermal headroom are the two limiters.
- Step-by-step fixGet the fix →
Can't record high-bitrate XAVC-I / 4K120 to an SD card
Likely cause: High-bitrate cinema codecs exceed UHS-I sustained write; the slot needs Type A or V90 to hold the data rate.
- Step-by-step fixGet the fix →
CFexpress Type A 'Media error' / card not recognized / won't record
Likely cause: In-camera format writes the correct FX6 file structure; the clip-count limit is a filesystem cap, not a defect.
- Step-by-step fixGet the fix →
Core specs quick reference (sensor, mount, media, power, I/O)
Likely cause: Baseline spec sheet so techs can confirm compatibility (cards, batteries, lenses, power) before a shoot.
- Step-by-step fixGet the fix →
E:61:00 (or other E:) error on power-up / camera unresponsive
Likely cause: The idle-discharge reset clears latched error states in the camera's controller; staged reinsertion isolates a bad lens/card/contact from a true board fault.
- Step-by-step fixGet the fix →
Firmware update: how to update and what is current
Likely cause: Running the current firmware fixes known bugs and aligns menu/feature behavior with documentation; interrupting an update can brick the body.
- Step-by-step fixGet the fix →
Multi-cam sync: no genlock connector / timecode not syncing
Likely cause: FX6 shares one BNC for TC and reference; correct in/out roles and matched frame rate are required for a stable jam.
- Step-by-step fixGet the fix →
Variable ND stepping / exposure flicker in Auto ND
Likely cause: Auto ND continuously adjusts density; under flickering light it chases the flicker.
Not on the list? Describe it your way, or paste the error code off the display. Ask Roadie works the problem with you until it's fixed or you have a clear next move.
How Ask Roadie helps with the FX6
- 1. Pick the Sony FX6. It's already in the list.
- 2. Describe what you're seeing. In your own words, or the error code off the screen.
- 3. Get the likeliest fix first. Steps in order, the manual page when there is one, and a note when other techs have confirmed it.
- 4. Still broken? Tap 👎 and it keeps going from where you left off.