Video & projection
Teradek Bolt 7 troubleshooting
The Teradek Bolt 7 problems live-event techs bring to Ask Roadie most (also called Bolt 7 1500, Bolt 7 1500 TX, Bolt 7 750, Bolt 7 750 set). Pick your symptom, or describe your own in plain words, and get the likeliest fix first, with the manual page when there is one.
Common Bolt 7 errors & problems
What techs run into most, and what's usually behind it. The step-by-step fix for your exact unit is in Ask Roadie.
- Step-by-step fixGet the fix →
battery metadata not showing on camera through Bolt 7 cradle
Likely cause: Power and data travel via pogo contacts; dirty or misaligned contacts drop metadata.
- Step-by-step fixGet the fix →
Bolt 7 won't talk to old Bolt 500 / 1000 / 3000
Likely cause: Different radio baseband generation (BB2 vs BB3); the protocols are not interoperable.
- Step-by-step fixGet the fix →
camera control / 900MHz data not working with Bolt 6 receiver
Likely cause: The 900MHz radio hardware exists only in the Bolt 7 series.
- Step-by-step fixGet the fix →
can't select 5MHz channels / licensed bands missing
Likely cause: The license unlocks the radio feature per-device; both ends must agree on the channel plan.
- Step-by-step fixGet the fix →
can't use array panel with Bolt 7 750 / 1500 receiver
Likely cause: Antenna topology differs between RX models.
- Step-by-step fixGet the fix →
short range, signal breaking up on Bolt 7
Likely cause: Range ratings assume line of sight; channel choice and antenna orientation dominate real-world performance.
- Step-by-step fixGet the fix →
SmallHD camera control not working over Bolt 7
Likely cause: Camera-control feature on SmallHD monitors is a paid software license separate from the Bolt.
- Step-by-step fixGet the fix →
USB-C DP-Alt video connected but unit dead / no power over USB-C
Likely cause: USB-C on Bolt 7 is a signal port, not a power input.
- Step-by-step fixGet the fix →
won't pair, Bolt 7 TX and RX not linking
Likely cause: Wired pairing bypasses RF entirely; the 900MHz control link is independent of the 5/6GHz video radio.
Not on the list? Describe it your way, or paste the error code off the display. Ask Roadie works the problem with you until it's fixed or you have a clear next move.
How Ask Roadie helps with the Bolt 7
- 1. Pick the Teradek Bolt 7. It's already in the list.
- 2. Describe what you're seeing. In your own words, or the error code off the screen.
- 3. Get the likeliest fix first. Steps in order, the manual page when there is one, and a note when other techs have confirmed it.
- 4. Still broken? Tap 👎 and it keeps going from where you left off.