Video & projection
Teradek Ranger troubleshooting
The Teradek Ranger problems live-event techs bring to Ask Roadie most (also called Launchpad app, Ranger 4K, Ranger HD, Ranger Micro). Pick your symptom, or describe your own in plain words, and get the likeliest fix first, with the manual page when there is one.
Common Ranger errors & problems
What techs run into most, and what's usually behind it. The step-by-step fix for your exact unit is in Ask Roadie.
- Step-by-step fixGet the fix →
DFS channel takes a minute to connect on Ranger
Likely cause: DFS rules require listening for radar before transmitting.
- Step-by-step fixGet the fix →
Ranger 4K picture downscaled to 1080 or 4K60 won't transmit
Likely cause: 40MHz bonds two 20MHz channels for the data rate 4K needs.
- Step-by-step fixGet the fix →
Ranger keeps dropping or slow to relink during a live show
Likely cause: Auto mode hops frequencies during transmission; fixing one clean channel relinks much faster and avoids hopping into interference.
Not on the list? Describe it your way, or paste the error code off the display. Ask Roadie works the problem with you until it's fixed or you have a clear next move.
How Ask Roadie helps with the Ranger
- 1. Pick the Teradek Ranger. It's already in the list.
- 2. Describe what you're seeing. In your own words, or the error code off the screen.
- 3. Get the likeliest fix first. Steps in order, the manual page when there is one, and a note when other techs have confirmed it.
- 4. Still broken? Tap 👎 and it keeps going from where you left off.