Chauvet troubleshooting

Lighting

• COLORado 1 / 2 Solo / Quad Zoom / Batten (legacy)Covered. Ask about any symptom.
• COLORado 3 SoloColors look wrong / dimming is not smooth or does not match incandescent rigs · Fixture does not respond to DMX or shows no output even though powered
• COLORado PXL Curve 1Display shows CPU-A, CPU-B or CPU-C · Display shows LED_HOT, or the fixture dims itself / shuts down in hot conditions
• COLORado Solo Edge SeriesCells respond backwards / cell 1 is at the wrong end when fixtures are butted together · Colour does not match across a row of fixtures, or whites look wrong / green
• ÉPIX D4 IPA port shows ERROR (not OVERLOAD, not SHORT) · A port shows OVERLOAD on the Port State screen and that port is dead
• ÉPIX Line 10 IPWhere is the firmware for the ÉPIX Line 10 IP and how do I update it · Drive has unknown settings from a previous gig - how to get back to a clean slate
• Épix StripArt-Net/sACN universe patching - how many universes does a Drive 900 use · Can I use the ÉPIX Strip Tour outdoors or in wet conditions
• F4 IP Video PanelSAFETY — rigging / flying an F4IP wall correctly · Dead pixels or full dead columns appearing over time on an outdoor/humid install
• Freedom Par Quad-4Battery runtime much shorter than it used to be / won't hold a charge · Control from a phone/tablet (FlareCON app) isn't reaching the fixtures
• Maverick Force 3 ProfileAudible fan/electrical whine or harmonization noise in quiet TV/broadcast fan modes · Cooling-fan error code: Base Fan1/2/5/6, FAN1/2/5/6/7/8, JFAN1/2, XFAN, ZFAN1, or F-SPA (framing-shutter fan)
• Maverick MK1 / MK2 / MK Pyxis (legacy)Covered. Ask about any symptom.
• Maverick MK3 ProfileBeam shows gobo/color borders, home positions slightly off, or light-loss at flat field · Condensation / moisture inside head after moving between temperature extremes
• Maverick Storm 1 FlexCovered. Ask about any symptom.
• Maverick Storm 1 WashOutdoor / wet-weather use and IP65 sealing · Rigging and power safety when hanging the fixture
• Nexus / Strike (legacy & blinders)Covered. Ask about any symptom.
• Ovation Rêve SeriesCovered. Ask about any symptom.
• Rogue Outcast 1 BeamFirmware update procedure and checking the installed version · Fixture blacks out while moving/changing color/gobo (or you want it to)
• Rogue R1 / R2 Series (legacy)Covered. Ask about any symptom.
• Rogue R2 SpotCheck the installed firmware / software version · Fixture homes 90 degrees off, pan/tilt orientation wrong, or it forgets programming between show files
• Rogue R3 WashFixture flickers on/off or breaks into a random chase, especially when linked with other units · Fixture overheats, thermally shuts down, or output looks dim
• Rogue RH1 HybridRogue RH1 Hybrid specs (lamp, size, beam) · Color or gobo wheel lands between positions / stuck / wrong color
• Strike Array 4Firmware update failed / fixture appears bricked or display stuck after an interrupted update · Fixture flickers or shimmers on camera (broadcast / IMAG)