Lighting
Ikan Onyx LED troubleshooting
The Ikan Onyx LED problems live-event techs bring to Ask Roadie most (also called Onyx 1x1). Pick your symptom, or describe your own in plain words, and get the likeliest fix first, with the manual page when there is one.
Common Onyx LED errors & problems
What techs run into most, and what's usually behind it. The step-by-step fix for your exact unit is in Ask Roadie.
- Step-by-step fixGet the fix →
Color temperature won't change / the knob only changes brightness (or vice-versa)
Likely cause: The OYB10 uses one shared knob for both parameters; the DIMMER/COLOR button selects which one the knob edits.
- Step-by-step fixGet the fix →
Display shows a value but the light is dark or output doesn't match the reading
Likely cause: A mode/patch mismatch is the most common "powered but dark" cause; local mode isolates the fixture from the control path.
- Step-by-step fixGet the fix →
DMX console won't control the panel / no standard DMX cable fits the port
Likely cause: DMX carried over RJ45 needs correct pin mapping to bridge to XLR DMX lines; wrong pinout means no data.
- Step-by-step fixGet the fix →
Fixture runs hot / tech asks whether it needs a fan
Likely cause: Passive convection cooling depends on clear vents; blocking them is the main overheating cause.
- Step-by-step fixGet the fix →
Fixture won't power on from a V-mount battery
Likely cause: Below the 13V floor the panel's supply cannot start; an undersized/depleted battery is the usual cause.
- Step-by-step fixGet the fix →
How do I update the firmware on the OYB10?
Likely cause: Setting the right expectation stops techs from hunting for a nonexistent update and points them to the correct support path.
- Step-by-step fixGet the fix →
Light won't respond to the wireless remote or the front-panel knob does nothing
Likely cause: The OYB10 has two mutually exclusive control modes; selecting DMX mode disables local and remote control by design.
- Step-by-step fixGet the fix →
Panel dimmer than expected / can't reach true full brightness
Likely cause: Output tops out at the 99% cap; a sagging supply further reduces brightness.
- Step-by-step fixGet the fix →
Remote controls the wrong fixture, or one press changes several lights at once
Likely cause: The 99-channel 2.4G system uses channel matching (not unique pairing) for addressing, so shared channels are grouped.
- Step-by-step fixGet the fix →
Safely rigging or mounting the panel overhead / on a stand
Likely cause: Yoke lock plus an independent safety and correct WLL protect against a single-point failure dropping the fixture.
- Step-by-step fixGet the fix →
Visible flicker on camera at high frame rates or narrow shutter angles
Likely cause: LED flicker at HFR comes from drive/PWM and supply stability; with no PWM control, stabilizing the supply and matching shutter are the available levers.
Not on the list? Describe it your way, or paste the error code off the display. Ask Roadie works the problem with you until it's fixed or you have a clear next move.
How Ask Roadie helps with the Onyx LED
- 1. Pick the Ikan Onyx LED. It's already in the list.
- 2. Describe what you're seeing. In your own words, or the error code off the screen.
- 3. Get the likeliest fix first. Steps in order, the manual page when there is one, and a note when other techs have confirmed it.
- 4. Still broken? Tap 👎 and it keeps going from where you left off.