Lighting
Ikan Rayden LED troubleshooting
The Ikan Rayden LED problems live-event techs bring to Ask Roadie most (also called Rayden RB5, Rayden RW5). Pick your symptom, or describe your own in plain words, and get the likeliest fix first, with the manual page when there is one.
Common Rayden LED errors & problems
What techs run into most, and what's usually behind it. The step-by-step fix for your exact unit is in Ask Roadie.
- Step-by-step fixGet the fix →
Bi-color RB5/RB10 won't power on/off from the remote
Likely cause: Ikan intentionally split the power command between models — A-only for daylight, A+B for bi-color — so the same remote layout works across the line.
- Step-by-step fixGet the fix →
Can't change color temperature with the knob
Likely cause: The single yellow knob is dual-function: default turn = brightness 10-100%, push = toggle to CT on bi-color heads.
- Step-by-step fixGet the fix →
Color mismatch / green-magenta shift between units
Likely cause: Rayden bi-color mixes two LED banks with no on-board tint/green-magenta control, so units only match if their knob CT positions match and diffusion is identical.
- Step-by-step fixGet the fix →
DMX control does nothing
Likely cause: Ikan added DMX in 2017 only on the X-suffix SKUs; techs often try to DMX a non-DMX Rayden.
- Step-by-step fixGet the fix →
Fixture runs warm to the touch
Likely cause: Passive-cooled panels shed heat through the rear casting; blocking airflow is the only way to actually overheat one.
- Step-by-step fixGet the fix →
Fixture won't run on battery
Likely cause: The swappable plate carries power through a 2-pin lead that is easy to leave unplugged after a mount change; below the 14V floor the LED driver browns out.
- Step-by-step fixGet the fix →
Light won't dim below ~10% / minimum output too bright
Likely cause: Knob dimming is spec'd at 10-100%; full 0-100% is only available over the RF remote or DMX.
- Step-by-step fixGet the fix →
Remote controls the wrong light or all lights at once
Likely cause: RF sync is broadcast-style with no per-unit ID, so multiple lights answer one remote; physical separation or DMX is the only way to isolate.
Not on the list? Describe it your way, or paste the error code off the display. Ask Roadie works the problem with you until it's fixed or you have a clear next move.
How Ask Roadie helps with the Rayden LED
- 1. Pick the Ikan Rayden LED. It's already in the list.
- 2. Describe what you're seeing. In your own words, or the error code off the screen.
- 3. Get the likeliest fix first. Steps in order, the manual page when there is one, and a note when other techs have confirmed it.
- 4. Still broken? Tap 👎 and it keeps going from where you left off.