Lighting
Martin MAC Aura PXL troubleshooting
The Martin MAC Aura PXL problems live-event techs bring to Ask Roadie most (also called Aura PXL, AuraPXL). Pick your symptom, or describe your own in plain words, and get the likeliest fix first, with the manual page when there is one.
Common MAC Aura PXL errors & problems
What techs run into most, and what's usually behind it. The step-by-step fix for your exact unit is in Ask Roadie.
- Step-by-step fixGet the fix →
CELD / LDTC / LDTE / MMER — LED driver comm or module errors
Likely cause: These are internal comm faults, usually a loose or unseated board connector — reseating restores the data link; if not, the board is failing.
- Step-by-step fixGet the fix →
Core specs / quick reference (weight, power, size, output, DMX footprint)
Likely cause: Baseline numbers a tech needs to plan power/circuit loading, truss weight, and console patching before a show.
- Step-by-step fixGet the fix →
Display error code list and meanings (Table 8)
Likely cause: Gives the tech the plain-English meaning of any code the fixture throws, so they know whether it is thermal, mechanical, or a module/comm fault.
- Step-by-step fixGet the fix →
Display shows COLD / FIXTURE COLD, effects will not move
Likely cause: The Aura PXL blocks mechanical moves below its minimum operating temperature to protect motors and greased mechanics; it auto-releases once warm.
- Step-by-step fixGet the fix →
FAN error (BASE FAN or HEAD FAN 1-4) in display
Likely cause: A reported fan fault means airflow is compromised; running it risks a thermal cutoff mid-show and can damage LEDs/drivers.
- Step-by-step fixGet the fix →
Fan/cooling too loud for quiet gig (TV, theatre, corporate)
Likely cause: The Aura PXL has selectable cooling profiles; silent mode trades airflow/output for near-silent operation, ideal for broadcast and theatre.
- Step-by-step fixGet the fix →
Firmware update process and current version
Likely cause: Companion is the official delivery path and guarantees a matched cloud build; interrupting a flash can brick the fixture, and version drift across a rig causes visible inconsistency.
- Step-by-step fixGet the fix →
How the fixture reports faults / where to read error codes
Likely cause: Every diagnosis starts with the exact code; SILENT mode hides them, which is the usual reason a tech says the panel shows nothing.
- Step-by-step fixGet the fix →
Pan/tilt/zoom position errors: PAER, TIER, FBEP, FBET, FBEZ, PSER, TSER, PTCM
Likely cause: Most of these are one-off homing/index glitches cleared by a reset; a repeatable single-axis failure indicates a real sensor or motor fault.
Not on the list? Describe it your way, or paste the error code off the display. Ask Roadie works the problem with you until it's fixed or you have a clear next move.
How Ask Roadie helps with the MAC Aura PXL
- 1. Pick the Martin MAC Aura PXL. It's already in the list.
- 2. Describe what you're seeing. In your own words, or the error code off the screen.
- 3. Get the likeliest fix first. Steps in order, the manual page when there is one, and a note when other techs have confirmed it.
- 4. Still broken? Tap 👎 and it keeps going from where you left off.
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