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ADJ Entour Faze troubleshooting
The ADJ Entour Faze problems live-event techs bring to Ask Roadie most. Pick your symptom, or describe your own in plain words, and get the likeliest fix first, with the manual page when there is one.
Common Entour Faze errors & problems
What techs run into most, and what's usually behind it. The step-by-step fix for your exact unit is in Ask Roadie.
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Blown fuse / dead unit — which fuse do I use?
Likely cause: Voltage is factory-preset and cannot be changed, so the fuse rating is tied to the unit's voltage.
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Haze takes too long to build between cues / slow to start fogging
Likely cause: The heater must reach temperature before fluid vaporizes; heat preservation holds it near-ready during standby, cutting the lag between cues in a show.
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How do I run automatic timed haze without a console (onboard timer)?
Likely cause: The Entour Faze has a built-in timer so it can self-cycle standalone.
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How do I set the DMX address and channel mode?
Likely cause: The Entour Faze offers 1/2/4-channel modes; address and mode are both set from the onboard menu.
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Power connected but no smoke/haze is emitted
Likely cause: These are the manufacturer's listed causes for no output — power, fuse, fluid, pump, and DMX — ordered cheapest-to-hardest.
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What does each DMX channel do (4-channel map)?
Likely cause: Matches the manufacturer's DMX chart.
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What fluid, duty cycle, and storage does the Entour Faze need?
Likely cause: The pump, tubing, and nozzle are tuned for water-based glycol fluid; other liquids corrode/clog them.
Not on the list? Describe it your way, or paste the error code off the display. Ask Roadie works the problem with you until it's fixed or you have a clear next move.
How Ask Roadie helps with the Entour Faze
- 1. Pick the ADJ Entour Faze. It's already in the list.
- 2. Describe what you're seeing. In your own words, or the error code off the screen.
- 3. Get the likeliest fix first. Steps in order, the manual page when there is one, and a note when other techs have confirmed it.
- 4. Still broken? Tap 👎 and it keeps going from where you left off.
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