Lighting
ADJ Focus CMY Compact troubleshooting
The ADJ Focus CMY Compact problems live-event techs bring to Ask Roadie most. Pick your symptom, or describe your own in plain words, and get the likeliest fix first, with the manual page when there is one.
Common Focus CMY Compact errors & problems
What techs run into most, and what's usually behind it. The step-by-step fix for your exact unit is in Ask Roadie.
- Step-by-step fixGet the fix →
Aria X2 app will not see or connect to the fixture, or shows a green frame that immediately disappears
Likely cause: Aria over Bluetooth is a connect-first, one-to-one, password-gated protocol, not a broadcast like wireless DMX.
- Step-by-step fixGet the fix →
Burned or hazed optics, scorched gobos or dead pixels with no impact damage - internal optical damage
Likely cause: The front lens works in both directions - it focuses incoming light onto the internal optical train exactly as it focuses the LED outward.
- Step-by-step fixGet the fix →
Display shows GoboFan, HeadFan, LEDFan, BaseFan, LEDTemp or BaseTemp error; fixture dims or shuts down mid-show
Likely cause: The named fan or sensor is reported directly by the firmware, so the error tells you which module is at fault instead of guessing.
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Display shows Pan or Tilt error after power-up / reset; head does not home to default position
Likely cause: The fixture homes pan and tilt against a magnet + Hall sensor index.
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Erratic or jittery behaviour on a long DMX run - fixtures flicker, move on their own, or drop out at the end of the line
Likely cause: Unterminated 110-ohm line ends reflect the signal back down the cable and corrupt the frames the last fixtures see.
- Step-by-step fixGet the fix →
Fixture does not respond to Art-Net or sACN from the console or media server
Likely cause: Three independent gates have to line up - Input ON, matching protocol, and an IP on the same subnet as the console.
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Fixture flickers, bands or rolls on broadcast or phone camera
Likely cause: Camera banding is a beat between the LED PWM frequency and the shutter.
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Fixtures overlap or respond to the wrong channels when addressing a rig of Focus CMY Compacts
Likely cause: The Special Function DMX trait table and the RDM Personality ID list both land Extended on channel 40, which pins the real footprint.
- Step-by-step fixGet the fix →
How to check firmware version, and what the current firmware is
Likely cause: Three MCUs means a partial update can leave images mismatched, which is why the version screen reports them separately.
- Step-by-step fixGet the fix →
Published specs disagree between the ADJ website and the v1.1 manual - which numbers do I quote a client?
Likely cause: Until ADJ reconciles them, the prism facet count and lumen figure are the two that could bite on a rider or a rental spec.
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RDM discovery fails, or colours / focus sit slightly off against the rest of the rig
Likely cause: RDM is bidirectional and breaks at the weakest non-RDM link in the chain rather than failing loudly.
Not on the list? Describe it your way, or paste the error code off the display. Ask Roadie works the problem with you until it's fixed or you have a clear next move.
How Ask Roadie helps with the Focus CMY Compact
- 1. Pick the ADJ Focus CMY Compact. It's already in the list.
- 2. Describe what you're seeing. In your own words, or the error code off the screen.
- 3. Get the likeliest fix first. Steps in order, the manual page when there is one, and a note when other techs have confirmed it.
- 4. Still broken? Tap 👎 and it keeps going from where you left off.
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